Residential Lettings

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With over 20 years of experience matching people and properties, ROC Management has built a strong reputation as one of London’s leading letting agencies. Thanks to our established relationships, local expertise, and comprehensive marketing strategies, we offer a tailored service that delivers exceptional results. Whether you're a first-time landlord or a seasoned property investor, we’ve developed our lettings process to ensure you receive the best service possible, helping you secure quality tenants and maximise your rental income.

Choosing the right letting agent is crucial when renting out your property. It’s important to carefully weigh the pros and cons of various services to find the one that suits your needs. Here are some key factors to consider when selecting a letting agent:

We understand how important it is to place tenants who will treat your property with care and respect. At ROC Management, we have a rigorous tenant vetting process that goes beyond basic checks. Our unique qualification process ensures all candidates are pre-screened—considering factors such as employment, credit history, and past rental references—before they even view the property. This gives you peace of mind that we’re only presenting the most reliable and responsible tenants for your property.

At ROC Management, we offer a flexible, tailor-made service to meet your specific needs. From finding tenants to ensuring your property is professionally managed, we handle every aspect of the lettings process. Our comprehensive service includes:

• Tenant sourcing and vetting
• Full property management
• Rental income collection
• Maintenance and repair coordination

Our goal is to make the letting process as seamless as possible for you, whether you require hands-on management or a more hands-off approach.

Securing the best possible rental income is essential, but we also know that long-term tenant retention is just as important. Our average tenancy length is over 24 months, and we consistently increase rents by an average of 3.5% at each renewal. This approach ensures you enjoy reliable, consistent income while maintaining a positive relationship with your tenants.

If you’d like to know the current rental value of your property, we offer a free, no-obligation market valuation to give you an accurate idea of what your property can achieve in today’s rental market.

We understand that letting a property can come with its share of challenges, and that's why we're always ready to help. Whether it's a maintenance issue, late rent, or any other concern, you can rely on ROC Management for fast, effective solutions.

Our team offers:

• 24-hour emergency support for tenants to resolve urgent issues quickly
• Fast resolution of landlord concerns, including rent payments and tenancy queries, often within 24 hours

We pride ourselves on our quick response times, ensuring that your property is always well-maintained and your rental income is protected.

At ROC Management, we know how important it is to get your property to market quickly. Our process is designed for efficiency:

• Free property valuation within 24 hours of our initial visit
• Market instruction within 1 hour once paperwork is complete
• Tenancy agreements finalised within 48 hours of tenant approval

Additionally, we manage all pre-tenancy procedures, including:

• Arranging necessary property maintenance or cleaning
• Deposit registration and handling
• Inventory creation and check-ins

This ensures that your property is ready to rent, and your tenants can move in without delay.

Switching to ROC Management is straightforward, whether you have a single property or an entire portfolio. If you’re currently with another agency, we recommend reviewing your existing terms of business to confirm you can make the switch. Once you’re ready, simply sign our terms of business, and we’ll take care of the rest.

For properties owned by a company or trust, additional checks such as anti-money laundering (AML) verification may be required before we can proceed.

Once we receive your signed agreement, we will:

• Ensure your property has a valid Energy Performance Certificate (EPC)
• Begin marketing your property, including fresh professional photos
• Advise you on any steps needed to prepare the property for letting
• Arrange viewings with a set of keys for our team

From there, we’ll get your property on the market as quickly as possible, ensuring everything is in place for a smooth and efficient tenancy.